Universal Refregerations

After Sales Service

Universal Refrigerations offers after-sales service which is available 24/7. They provide maintenance services assurance initially for 12 to 15 months, with no cost for services within this period. This includes servicing and support post-purchase to ensure customer satisfaction. Their service team is accessible for quick resolution of issues related to their refrigeration and commercial kitchen equipment.

Specifically, customers can expect free maintenance service during the initial 12 months, which aligns with a typical warranty and support period offered by such companies. Contact and detailed service scheduling can be done through available communication channels provided by Universal Refrigerations to manage service needs promptly.

Therefore, Universal Refrigerations does provide 24/7 after-sales service free of cost for 12 months from purchase, supporting commercial kitchen equipment users comprehensively during that period.

Client Satisfaction

Universal Refrigeration offers a Complete Annual Maintenance Contract (AMC) Service for the entire kitchen setup they install, free of cost for one year. This is because they have confidence and assurance in the quality of their manufacturing, design, fabrication, and installation work. The AMC service covers the complete kitchen equipment setup, ensuring maintenance and support without additional charges for the first year after installation. This service pledge reflects their commitment to quality and customer satisfaction in commercial kitchen setups for restaurants, hotels, and other institutional sectors